| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Welcome to Cardiff Queen Street train station, a key hub in the heart of Wales' lively capital city. Whether you're a local commuter hopping between city stops or a visitor setting off to explore South Wales, Cardiff Queen Street offers all the essentials you might need for a smooth journey. Here, modern conveniences blend seamlessly with the traditional architecture of Cardiff’s bustling center.
Cardiff Queen Street station is equipped with everything you need for a comfortable and accessible travel experience. The ticket office operates from as early as 6 am on weekdays and has plenty of ticket machines available throughout the station. You can collect tickets bought online from these machines and they're easily accessible near the main entrance. The station offers step-free access across all platforms via lifts, making it highly accessible. Accessible toilets and baby changing facilities are conveniently located on Platform 4 for those traveling with little ones.
For those who might need extra assistance, staff is available to help from 05:15 to midnight on most days. Despite the lack of eateries or shops, the station offers public Wi-Fi so you can stay connected on the go. If cycling is your preferred mode to and from the station, you'll find ample cycle storage with CCTV coverage for peace of mind. Remember, the bustling streets of Cardiff offer numerous nearby cafes and shops to grab a bite or essentials before you catch your train.
Getting to and from Cardiff Queen Street is a breeze with several options available. There are local bus services with limited offerings right outside the station on weekdays. During rail disruptions, replacement bus services are set up at bus stops nearby, ensuring you aren't left stranded. However, taxis aren't as readily accessible since there are no designated accessible taxi points or spaces.
From Cardiff Queen Street, you're well-positioned to explore various places quickly and conveniently. Head down to Cardiff Bay for stunning waterfront views or make your way to Cardiff Central, the city's flagship station. For a taste of local culture, a short ride to Pontypridd might be just what you're looking for.
Planning a longer journey? Don't miss the chance to visit Newport in South Wales or explore the charm of Caerphilly. With reliable connections, your journey starts here.
Cardiff Queen Street is more than just a connecting point—it's an invitation to explore the rich cultural tapestry and stunning landscapes Wales has to offer. Whether you're commuting for work or touring the sights, this station is your gateway to endless adventures. Travel happy and let Cardiff Queen Street set your journey in motion.
Ready to plan your trip? Dive into what's next and make the most of your travel experience from Cardiff Queen Street! Safe travels!