| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Nestled in the heart of Gloucestershire, Cheltenham Spa train station stands as a bustling hub, seamlessly connecting travelers to various destinations across the UK. Whether you're embarking on a journey to the vibrant streets of London Paddington or the historic charm of Bath Spa, Cheltenham Spa station offers an array of facilities to ensure a convenient and pleasant travel experience.
Cheltenham Spa is equipped with a robust ticketing service, featuring both manned ticket offices and machines for purchasing and collecting tickets with ease. The ticket office is open from 06:15 to 20:15 on weekdays, slightly altering times over the weekend. Furthermore, smartcards can be issued at this station, though they lack on-site validators.
Accessibility is made a priority at this station, with step-free access to platforms via ramps, and there are provisions for customers needing extra assistance with a dedicated help point. For those carrying heavy luggage, it's important to note that there isn’t a luggage storage facility available. However, customer service staff are on hand from 05:00 to 01:00 daily to assist whenever needed.
Parking is handled by APCOA Parking, offering 286 spaces, 17 of which are wheelchair-accessible. Though the car park is monitored, it doesn't feature CCTV. The rates are reasonable and include a variety of payment plans to suit different needs. Meanwhile, cyclists can benefit from 134 cycle storage spaces and hire services offered by Compass Holidays.
Cheltenham Spa station serves as a critical intersection for various modes of transport besides trains, easing the transition from rail to other transport forms. In case of rail service disruptions, a replacement service is available just in front of the station. Taxis are conveniently stationed at the entrance, though an accessible taxi requires a staff member's help to arrange.
For avid cyclists, bike hire is operational on the platform, offering excellent routes and experiences through Compass Holidays. While those keen on exploring surroundings can access local bus services, with comprehensive onwards travel information available to download in a printable format.
Cheltenham Spa provides excellent connectivity for those seeking inspiration for their next adventure. From here, popular train routes include travels to vibrant cities such as London Paddington, or head north to bustling Birmingham New Street. Holidaymakers can venture towards the idyllic Bath Spa, or those with a bit of wanderlust can enjoy the diverse culture of Cardiff Central. Even destinations like Bristol Temple Meads and Gloucester are easily reached from this well-connected station.
With its convenient location and extensive facilities, Cheltenham Spa train station is more than just a departure point—it's a starting line for countless journeys, each filled with potential and promise. Whether you’re a seasoned commuter or a first-time visitor, this station ensures a smooth start to your travel experience. So why wait? Plan your visit, book your tickets, and step into your next adventure from Cheltenham Spa station, where every journey begins with comfort and convenience.