| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Custom House (Elizabeth line) station is a modern, efficient transport hub situated in the lively atmosphere of east London. Its connections and features make it an ideal starting point for exploring the city's vibrant culture or commuting with ease. Whether you're a first-time visitor or a frequent traveller, knowing what this station offers can greatly enhance your experience as you journey around the capital.
This station offers a broad array of amenities catering to convenience and accessibility. Though there isn't a ticket office, ticket machines are available. These machines support the collection of tickets purchased online and are fully accessible to all customers. You'll find an induction loop and several help points to ensure you have all the support you need, with departure screens and announcements to keep you informed. Step-free access is available throughout the entire station, ensuring an inclusive travel experience.
While Custom House station lacks a waiting room or first-class lounge, covered seating areas on platforms A and B provide comfort while waiting for your train. The station is well-equipped with accessible toilets located within the ticket hall. It's worth noting that the station doesn't have luggage storage facilities or shops, so be sure to come prepared for your journey.
Custom House station integrates seamlessly with London's extensive public transport network, offering diverse onward travel options. Transport for London buses operate from outside the station, allowing easy connections to various parts of the city. The London Underground, along with the Docklands Light Railway (DLR), is accessible, ensuring quick transfers to other lines. For those flying, services to Heathrow Terminals 2, 3, 4, and 5 run from the station, making your airport transfer hassle-free.
Embark on journeys to various must-see locations directly from Custom House station. You might fancy a trip to the bustling heart of London with trains to Tottenham Court Road or London Liverpool Street. For those after a taste of modernity, head to Canary Wharf, or explore the fusion of history and innovation at Bond Street. With numerous travel options, including trains to Heathrow Terminals 2 and 3, Custom House station is a gateway to all that London offers.
Whether your journey is for business, pleasure, or simply exploring the endless wonders of London, Custom House (Elizabeth line) station provides all the essentials for a smooth and enjoyable experience. Its straightforward accessibility options and comprehensive transport links position it as a pivotal player in London's transport landscape. Now's the time to plan your adventures and make the most of what this station and the Elizabeth line have to offer!