| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Nestled in the historic town of Folkestone, Folkestone West Train Station serves as a vibrant gateway to both the stunning Kentish coastline and the gardens of England. Offering a mix of modern amenities and traditional charm, this station ensures a smooth journey whether you're a daily commuter or an adventurous traveler seeking new destinations.
Folkestone West Train Station offers a range of facilities to ease your journey. For ticket purchases, there's a ticket office open during weekday and Saturday mornings. Outside these hours, the station provides ticket machines for your convenience, and tickets purchased online can also be collected at these machines. Accessibility is a key priority at Folkestone West, with step-free access to both platforms, although interchange between platforms requires a navigation via steep roads.
Supporting its passengers with various needs, the station offers accessible ticket machines located beside the entrance to platform 1, as well as an induction loop for those who require hearing assistance. For travelers requiring extra help, staff assistance is available during specified hours, and there are help points throughout the station.
While luggage storage isn't available, the station is secured with CCTV. Additional comforts include accessible toilets and baby changing facilities, albeit available only when staff are present. Refreshment facilities include a coffee kiosk to grab a quick pick-me-up during your travels. Plenty of bicycle storage is available, with sheltered spaces ensuring your bike stays dry.
Folkestone West Station offers robust transportation links, making it easy to continue your journey. Rail replacement services are stationed at platform 2, and with a click, you can find printable information for planning your onward journey by bus. Although there are no cycle hire facilities or available car rentals directly at the station, you can easily find taxis to navigate through Folkestone and beyond.
The station is ideally located, providing direct train services to various popular destinations. Whether you’re setting your sights on the capital with a train from Folkestone West to London St Pancras International or exploring more locally on a scenic ride to Dover Priory, the options are plentiful. The fast trains to Ashford International make international commuting a breeze, linking you to Eurostar services. If you fancy a visit to the historic city of Canterbury, hop on a train to Canterbury West and enjoy the sights.
Looking further afield? Consider heading to the bustling waterfront of Brighton, or even the scenic beaches of Broadstairs. Each destination is seamlessly connected to Folkestone West, making travel both convenient and delightful.
Folkestone West is a hub in its own right, offering every traveler an opportunity to craft unique and memorable adventures across the UK. Whether you're catching a high-speed train to the heart of London or meandering to the coastal jewels of Kent, Folkestone West serves as your perfect starting point. Ready to explore? Pack your bags, secure your tickets, and let your adventure begin from this charming station.