| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Nestled in the vibrant landscape of Kent, Hayes Station is more than just a point of departure and arrival. It's a hub packed with the amenities and services that make your journey smooth and straightforward. Whether you're a commuter navigating through the week or planning a leisurely trip, the facilities at Hayes (Kent) have got you covered in more ways than one.
At Hayes Station, ticket purchasing is straightforward, with a ticket office open during the week and on Saturdays, complemented by ticket machines and accessible facilities in the booking hall. If you're planning to collect tickets bought online, this is easily done at the station's machines. Furthermore, for those using smartcards, Hayes Station supports both issuance and validation. On the security front, the station boasts full CCTV coverage and has received Secure station accreditation.
The station provides a help point, with staff assistance available during business hours from Monday to Saturday. Although there is no provision for luggage storage, accessible toilets and essential seating are available, contributing to a comfortable travel environment. Step-free access partial facilities ensure a good degree of ease for those who might need it, with specific ramps strategically located with accessibility in mind.
When it comes to travel sustainability, Hayes makes strides with cycle storage facilities available. Although there are no cycle hire services, the station's 20 cycle spaces are sheltered, keeping your bike safe from the elements. Refreshment amenities are also at hand with a coffee shop and vending machines, although cash facilities are not present.
For those continuing their journey, Hayes (Kent) provides convenient links to other modes of transport. A crucial rail replacement bus service ensures continuity in travel, located nearby at Bus Stop B. Information for planning onward journeys via bus services is also conveniently available in a printable format, catering to those heading further afield.
For those exploring the greater London area, Hayes (Kent) offers a multitude of destinations. Among the most popular are routes to key travel hubs such as London Bridge and London Charing Cross, alongside connections to more niche locations like Lewisham and Elmers End. For convenience, use these direct routes for a stress-free commute or an exciting getaway to the capital's heart.
Whether you're headed to the bustling streets of London's central district or planning a getaway into Kent's scenic countryside, Hayes (Kent) train station stands ready to embark you on your journey. Its comprehensive amenities and seamless connectivity make it a station where every traveler feels prepared and supported.
Remember, for the best deals and updates on your rail travel needs, consider the ample opportunities for ticket collections and validations at Hayes. So, when you're planning your next journey, whether routine or special occasion, make Hayes (Kent) station your chosen starting point with all the support you require in place.