| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Located in the charming village of Shepherdswell in Kent, the Shepherds Well train station is a quaint stop that offers travelers an opportunity to explore some of England's picturesque southeast landscapes. Whether you are a local commuter or a visitor eager to explore the region, this station serves as a gateway to a variety of destinations.
The station is equipped with basic amenities to ensure a smooth journey. For ticket-buying conveniences, the ticket office is open on weekdays from 06:30 to 11:00, and there are ticket machines available for easy collection of pre-purchased tickets. Accessibility features include step-free access—although limited and requiring specific navigation routes—accessible ticket machines, and customer help points strategically placed around the station.
Shepherds Well station offers assistance for travelers with reduced mobility, with staff help available during restricted hours. While the station is not equipped with an induction loop or ticket barriers, it does include a help point for navigating the platform. However, for more significant needs outside operating hours, Southeastern provides a mobile Assistance Team to aid travelers with their specific requirements.
The station forecourt operates as the hub for the Rail Replacement Service whenever service disruptions occur. While local transport links like buses are supported, information for onward journeys can be easily accessed in a printable format here.
Hankering to explore more? The station offers easy connections to several popular places. Embark on a historical journey to Dover Priory or immerse yourself in the medieval charm of Canterbury East. Need a trip to the capital? Shepherds Well offers direct routes to London Victoria and London St Pancras International. For a scenic coastal getaway, consider heading to Ramsgate or indulging in the pebbled beaches of Deal.
Though simplistic in its offerings, Shepherds Well train station remains a vital local node for both casual exploration and essential commuting. With services aimed at supporting travelers and providing comfortable transit, your journey through Shepherds Well is bound to be a pleasant experience. For those planning a trip and needing tickets, Southeastern offers convenient online ticket purchasing and collection facilities at the station.
Remember, every great trip starts with a simple itinerary—let Shepherds Well be your jumping-off point to explore the wonders of Kent and beyond.