| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Shotton train station is a key transit hub in the heart of Flintshire, Wales. With its intriguing dual-level structure, it offers vital rail connections both on the Shotton Low Level and Shotton High Level platforms, making it an essential stop for commuters and travelers alike. Whether you're planning a daily commute, a weekend getaway, or a business trip, you'll find that Shotton station serves as a convenient link to numerous destinations.
For those looking to purchase tickets at Shotton station, there is a ticket office that operates Monday to Friday from 07:30 to 12:30 and on Saturdays from 08:45 to 13:45. Although it remains closed on Sundays, ticket machines are available and provide touchscreen interfaces, accepting major debit and credit cards. Unfortunately, they do not accept cash, so be sure to have your card handy if you're buying tickets at the station.
Step-free access is partially available, but there's no wheelchair access to Platform 1 on the Shotton level. Meanwhile, Platform 2, which heads towards Holyhead, can be accessed from the car park at Alexandra Street's end. If fully accessible amenities are a necessity, travelers should consider using nearby Hawarden Bridge station. The station does not currently offer personal distress facilities such as accessible toilets, nor does it have ATMs, shopping outlets, or refreshment facilities.
Connections from Shotton station are straightforward and cater to various travel needs. A well-placed taxi office is available right outside the station, which is particularly useful for those in need of quick onward travel. If your journey involves a bus, local bus stops are conveniently located on Chester Road West, adjacent to the station. For those instances when rail services are disrupted, rail replacement services operate from bus stops near the Rivertown URC Church. While there are no on-site cycle hire facilities, bike storage is generous, featuring both stands and lock-ups sheltered and monitored by CCTV.
Shotton station is a gateway to numerous popular destinations. You can hop onto a train and quickly reach bustling urban centers and charming locales alike. Catch a train from Shotton to Chester and immerse yourself in the city's Roman history. Head to Wrexham General for unique shopping experiences, or venture to Liverpool Central to enjoy one of the UK's most vibrant cities.
If day trips appeal to you, the trains from Shotton to Rhyl offer coastal charm, while a trip to Manchester Piccadilly provides a lively urban atmosphere. Regular services also link Shotton with other key destinations such as Prestatyn, Flint, and even London Euston, showcasing its strategic importance in the rail network.
Shotton train station may not offer luxurious amenities, but it more than compensates with its strategic importance and ease of travel across the network. Whether traveling for leisure or business, you'll find the station an important stepping stone to the North of England and beyond. So, the next time you're planning a trip from Shotton, embrace the convenience and start your journey here—it’s easier than you might think!