| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Blyth Bebside, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Blyth Bebside |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Blyth Bebside |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Welcome to West Malling Station, your starting point for exploring the rich culture and heritage of Kent, or perhaps a more bustling adventure in London. Located in the heart of West Malling, this station provides seamless connectivity and a host of conveniences to make your journey as smooth as possible. Whether you're a commuting professional, a historical enthusiast, or simply embarking on a new adventure, West Malling Station offers you all you need for comfortable and efficient travel.
West Malling Station is well-equipped with amenities to enhance your travel experience. The ticket office is open from 6:00 to 19:00 on weekdays, with adjusted hours on weekends. For added convenience, ticket machines are available on both platforms. If you purchase your tickets online, you can easily collect them at the station. Smartcards can also be issued, although there are currently no validators present.
Accessibility is important at West Malling, where there is partial step-free access. While there isn't a fully accessible pathway between platforms, access to platform 1 for services to London and platform 2 for Maidstone and Ashford is possible. Assistance for disabled passengers is available during staffing hours, and for those needing extra support, a mobile assistance team can be deployed.
You won't go hungry waiting for your train thanks to the coffee shop on the premises. Parking is no issue either, with 164 spaces provided by APCOA Parking, accessible 24 hours a day. For those who choose to travel on two wheels, there are 64 sheltered bicycle stands on platform 1.
Once you arrive at West Malling, the connectivity extends beyond trains. For local bus services, rail replacement transport, and taxis, you're in the right place. The station forecourt is the hub for a mini bus service connecting West Malling to East Malling, and taxis can be found right at the station's entrance.
West Malling offers convenient routes to key destinations. If you're planning a journey to London, there are frequent trains to popular stations such as London Bridge, London Victoria, and London Charing Cross. For regional adventures, consider trips to Maidstone East, Bromley South, or Sevenoaks. Each destination offers its unique charms and attractions.
Whether you’re a frequent traveler or visiting for the first time, West Malling Station is designed to meet your needs. As life continues to present countless possibilities for exploration, trust in West Malling as your steadfast rail partner. Purchasing your train tickets can be achieved with ease online or at the station, ensuring your only focus is on the adventures that lie ahead.
So, plan your visit, embrace the diverse opportunities that travel brings, and let West Malling Station be the launchpad for your upcoming journeys.