Hartlepool Train Station is your gateway to discovering the picturesque beauty and vibrant culture of Hartlepool, a historic port town located in County Durham, England. Whether you're a resident planning your next journey or a visitor exploring the northeast, Hartlepool Train Station offers ease and accessibility, making it a great starting point for your travels. As part of the Northern Rail network, the station ensures you are well-connected with several popular destinations in the UK.
Ensuring a seamless travel experience, Hartlepool Train Station is equipped with various amenities to cater to your needs. The ticket office operates from 07:00 to 13:30 on weekdays and Saturdays, and while there are no ticket office services on Sundays, ticket machines are available for collecting online purchases. The station proudly maintains facilities for accessibility, including step-free access throughout, accessible ticket machines, and induction loops for the hearing impaired. Although the station features restrooms and accessible toilets, it lacks baby changing facilities, which can be a downside for families traveling with young children.
If you’re in need of assistance, staff are available for help on weekdays and Saturdays during the morning hours. While there is no designated waiting room, you can find seating areas available for passenger comfort. For your safety and peace of mind, the station is equipped with CCTV, both in the station itself and at bicycle storage locations. Cyclists can make use of the 8-cycle storage stands, despite the limitation of being unsheltered.
Hartlepool Train Station's connectivity doesn't stop with trains. It is well-linked to other modes of transport, ensuring you can continue your journey smoothly. Rail replacement services, if ever needed, conveniently pick up and drop off directly in front of the station. If you’re looking to explore the town, Hartlepool offers robust bus services that can be contacted via Busline at 0871 200 2233. For those preferring private transport, taxis are readily available. Though there is no bicycle hire available at the station, this option is widely accessible across town through local services.
Convenience extends beyond public transportation; although on-site retail is minimal, your culinary and basic needs can be tended to with the available refreshment facilities. Unfortunately, you won't find any ATMs or shopping options on site, so it's advisable to plan accordingly before your visit.
If you’re setting out from Hartlepool, there are a range of exciting destinations to consider. You can enjoy easy access to bustling city centers like Newcastle for a taste of urban excitement, or visit Middlesbrough to explore shopping and cultural experiences. For longer trips, consider heading south to London Kings Cross or even venture into Scotland with trains to Edinburgh. No matter your destination, your journey is bound to be filled with sights and adventures.
Hartlepool Train Station might not be the largest or the busiest, but it stands out for its convenience and accessibility, accommodating the practical needs of all travelers. It serves as an important node in Northern England's rail network and a testament to Hartlepool’s welcoming nature. With comfortable transport connections and a multitude of destinations within reach, your travel experience here can be as simple or as adventurous as you desire. Don't forget that you can book your tickets online or take advantage of the smartcard options for a faster transit experience. Enjoy your travels from Hartlepool Train Station, where each journey tells a story, and we're delighted to be a part of yours.
| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Beaulieu Park, or a ticket machine to collect tickets from. |
| Ticket machines | No |
| Collect tickets bought online | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Beaulieu Park |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | Yes |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | No |
| Accessible Toilets | No |
| Waiting rooms | |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Beaulieu Park |
| Customer Help Points and Meeting Point | Yes |
| Helpline | |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |