| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Heathrow Bus (All Stations), or a ticket machine to collect tickets from. |
| Ticket machines | No |
| Collect tickets bought online | No |
| Accessible ticket machines | No |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | No |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Heathrow Bus (All Stations) |
| Customer help points | No |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | |
| CCTV at the station | No |
| Station Accessibility | |
|---|---|
| Step-free access | |
| Ticket barriers and gates | No |
| Accessible ticket machines | No |
| Induction loop | No |
| Ramp for train access | No |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Heathrow Bus (All Stations) |
| Seating area | No |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | No |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Heathrow Bus (All Stations) |
| Customer Help Points and Meeting Point | No |
| Helpline | |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Heathrow Bus (All Stations) |
|---|---|
| Seating area | No |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Aberdeen train station is a bustling hub of activity and an essential gateway for residents and travelers alike in the northeast of Scotland. Nestled within the heart of the "Granite City", Aberdeen station offers a charming blend of history, modern amenities, and efficient transport links. Whether you're planning a journey across Scotland or looking to explore the local sights, this station provides a seamless travel experience with its comprehensive facilities and convenient connections.
From the moment you step inside Aberdeen station, you'll notice its commitment to providing a comfortable and accessible travel environment. The ticket office opens early in the morning at 6:15 AM and operates until late in the evening, ensuring that passengers can access services to suit their schedules. Ticket machines make it easy to collect tickets bought online, with accessible machines available for all passengers. The induction loop at the ticket office assures clear audio communication for those with hearing aids.
Passengers will find peace of mind with staff help points and a well-oiled system of departure and arrival screens. There’s even a Passenger Assist service for those requiring extra assistance, ensuring a smooth journey from start to finish. CCTV surveillance contributes to a safe environment, and the presence of both departure and arrival screens ensures that you’re always informed.
The station boasts category A accessibility, meaning step-free access throughout, tactile paving for visually impaired passengers, and accessible toilets. There are over 10 Blue Badge parking bays to accommodate drivers with disabilities, and the parking facility operates 24 hours with CCTV in place for security. While parking fees are applicable, the convenient location of the car park on South College Street ensures easy access to the main station.
Travelers looking to grab a quick bite, a coffee, or simply catch up on some work will find a good range of options. WHSmith provides news, refreshments, and essentials while Wi-Fi is available for those needing to stay connected on the go. Two PhotoMe booths cater to any passport photo requirements or just for fun snaps. While there aren’t cycle hire services on site, ample cycling storage ensures that cyclists have a secure spot for their bikes.
At Aberdeen station, you’re well-connected with various modes of transportation. The station provides clear guidance for rail replacement services and bus and taxi options. You can catch a bus from College Street, and taxis can be arranged through TrainTaxi, an efficient service for planning your onward travel. Aberdeen Airport is accessible via Dyce station and has a direct bus service, making it straightforward for those catching a flight.
Aberdeen’s strategic location makes it an ideal starting point for exploring some of Scotland's most iconic regions. Frequent trains connect you to the likes of Inverness and Edinburgh, while local favorites like Stonehaven and Dundee are also easily accessible. For the adventure seekers, a journey to the stunning landscapes of Inverurie or the cultural buzz of Glasgow await. Those inclined for longer journeys can travel directly to London Kings Cross, with all the scenic beauty en route.
As you prepare to navigate Aberdeen’s vibrant cityscape or set off on exciting railway adventures, the station stands ready to provide top-notch facilities, comprehensive support, and convenient links. From efficient ticketing processes to accessibility features, Aberdeen train station ticks all the boxes for an excellent travel experience. Ready to explore? Visit the station today and let your Scottish adventure begin!