| Ticket Office | |
|---|---|
| Ticket Office Opening hours | There is no ticket office at Newsham, but ticket machines are available to collect tickets from. |
| Ticket machines | Yes |
| Collect tickets bought online | Yes Collect tickets at the ticket machine |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Smartcards | |
| Smartcards issued at this station | No |
| Smartcard validators | No |
| Information available from staff | If the station is not staffed please use our helpline 08002006060 |
|---|---|
| Customer information | No |
| Staff help available | There is no staff help available at Newsham |
| Customer help points | Yes |
| Customer services notes | None |
| Luggage storage | No |
| Lost property | None |
| CCTV at the station | Yes |
| Station Accessibility | |
|---|---|
| Step-free access | Step free access is available throughout the whole station. |
| Ticket barriers and gates | No |
| Accessible ticket machines | Yes |
| Induction loop | No |
| Ramp for train access | Yes |
| Accessible Toilets | No |
| Waiting rooms | There is no waiting room office at Newsham |
| Seating area | Yes |
| Wheelchairs available | No |
| Getting to and from the station | |
| Accessible taxis here | No |
| Impaired mobility set down/pick-up point | Yes |
| Accessible spaces | None |
| Accessible car park equipment | No |
| Staff Help | |
| Staff help available | There is no staff help available at Newsham |
| Customer Help Points and Meeting Point | Yes |
| Helpline | Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
| Toilets | No |
|---|---|
| Accessible Toilets | No |
| Baby Changing | No |
| Waiting rooms | There is no waiting room office at Newsham |
|---|---|
| Seating area | Yes |
| 1st Class Lounge | No |
| Refreshment Facilities | No |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | No |
|---|---|
| Public Wi-Fi | No |
| Bicycle Storage | |
|---|---|
| Spaces | None |
| Type of Storage | |
| Sheltered | None |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Looking to explore the beautiful Cardiff Bay area or need a convenient station for your daily commute? Cardiff Bay Train Station is a hub poised to cater to every traveler, whether you're visiting for leisure or business. Although a smaller station, it offers essential services to kickstart your journey with ease.
While Cardiff Bay Train Station may not boast extensive amenities, it does efficiently cover the key necessities for travelers. You won't find a ticket office but don’t fret! Ticket machines are there to facilitate collection of pre-purchased tickets, accept both cash and cards, and are accessible for all travelers, including those who use wheelchairs. Notably, the station provides step-free access from Bute Street and Lloyd George Avenue, maintaining its 'Category A' accessibility status.
For those curious about smart travel, Cardiff Bay does not issue smartcards, but validators are available for use. And should you need assistance, a help point is there, alongside departure and arrival screens, ensuring you’re kept in the loop about train statuses. Be sure to take advantage of the assistance service, which permits bookings up to two hours before your trip starts. Whenever needed, contacting the Transport for Wales Customer Relations team is a few clicks away.
Effortlessly commute in and out of Cardiff Bay with the station’s array of transport links. A strategically placed rail replacement bus stop awaits on Bute Street, and bus services are conveniently available right outside the station. If you fancy cycling over public transport, Nextbike/Ovo bike sharing has you covered, with docking stations ready at Lloyd George Avenue for exploring the city on two wheels.
Cardiff Bay is more than just a starting point; it’s a gateway to numerous popular destinations throughout Wales. Plan a quick trip to Cardiff Queen Street for shopping or head towards Cardiff Central for further connections. Delight in a scenic ride to Barry Island, or join the cultural festivities in Swansea. Whether for work or pleasure, hopping on a train from Cardiff Bay will take you anywhere you need to go with ease.
While it may not resemble the grand European stations with vast facilities, Cardiff Bay Train Station still holds its charm. Simple, efficient, and conveniently located, it stands ready to cater to your travel needs without hassle. So, plan your trip, grab your tickets, and let Cardiff Bay Train Station be your gateway to exploring the vibrant scenes and serene landscapes of Wales.
Need more detailed travel information or want to organize your tickets beforehand? Visit National Rail's official website for a seamless experience.