This websites requires JavaScript to work. It looks like your browser doesn't support JavaScript, or has it turned off. Please try again with JavaScript support.

About Ashford (Surrey) (AFS) Train Station

Station managed by: South Western Railway

Ashford (Surrey) station
Station Approach
Ashford
Surrey
TW15 2QN

Ashford (Surrey) Station can be found on Station Approach in Ashford as shown on the map, and is operated by South Western Railway.

Read on for more information about the facilities and help available at Ashford (Surrey) Rail Station, connections for onwards travel, and live arrivals and departures information.

Ready to book your travel to Ashford (Surrey)? Search here to find the best journey for you, and save big with our FairSplits - we give you our Cheapest Split Ticket Price Guarantee*

Everything you need to know about Ashford (Surrey) Station

Welcome to Ashford (Surrey) Train Station: Your Gateway to the Southeast

Located in the charming borough of Spelthorne, Ashford (Surrey) train station connects you to a vibrant network of rail services across southeast England. Whether you're a local commuter or a visitor to this picturesque part of the UK, you'll find the station well-equipped to meet your travel needs with a blend of convenience and access. Let's take a closer look at what you can expect at the Ashford station, and how it can be the starting point for your next journey.

Facilities and Accessibility

The Ashford (Surrey) station offers comprehensive ticketing services, including a staffed ticket office open from early morning to early afternoon during weekdays and varying hours over weekends. Convenient for online purchasers, the station provides ticket machine collection services, including accessible machines accommodating Disabled Persons Railcard discounts.

For those requiring assistance, the station has dedicated help points, staff availability during peak morning hours, and provisions for assisted boarding. While step-free access is available, the routes between platforms require a street-level transfer, around 620 meters distance. Passenger safety is assured with active CCTV systems, and there's a helpful customer service centre contactable at 0345 6000 650 if additional support is needed.

Amenities and Connectivity

Though the station itself lacks refreshment facilities, shops, or ATMs, its connectivity more than makes up for these limitations. If you need to connect with other modes of transport, local bus services to London operate just outside the station on Woodthorpe Road. A printable guide is available to plan further travel, ensuring you remain connected.

For those cycling to the station, there are 24 bicycle spaces available, although these are unsheltered. The car park features 92 spaces, with a system for Blue Badge holders to register for complimentary parking using the RingGo service. While the station lacks bicycle hire facilities, public Wi-Fi and payphones are available, ensuring you stay connected digitally and in touch with your loved ones.

Travel and Destination Highlights

Ashford (Surrey) is ideally situated for those looking to explore the greater London area and beyond. Popular routes include frequent services to iconic hubs like London Waterloo and London Victoria. Other popular destinations accessible from Ashford include Richmond, Staines, and Windsor and Eton Riverside. Whether heading towards the capital or exploring the quieter suburban locales, Ashford places you strategically between some of the most sought-after destinations in the region.

Embark on Your Journey from Ashford

While Ashford (Surrey) train station provides the basic amenities needed for a seamless travel experience, it's the connectivity and vast array of destinations that truly set it apart. Whether you're embarking on a business trip to London or a weekend getaway into the heart of Surrey, Ashford offers the perfect launchpad. With thoughtful planning and a touch of local charm, it's no mystery why this station is a favoured choice for so many. Ready to begin your journey? Visit the station, purchase your tickets, and set forth on your adventure today!

Ashford (Surrey) Station details & facilities

Ticket Office
Ticket Office Opening hours
Monday to Friday:06:25 to 13:25
Saturday:08:00 to 14:00
Sunday:08:55 to 16:25
Ticket machinesYes
Collect tickets bought onlineYes

Collect tickets at the ticket machine

Accessible ticket machinesYes

All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Smartcards
Smartcards issued at this stationYes
Smartcard validatorsYes
Information available from staff

Yes - from information point

Customer information

DepartureScreens

Staff help available
Monday to Friday:06:30 to 10:30
Saturday and Sunday:
Customer help pointsYes
Customer services notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage storageNo
Lost property
Monday to Friday:07:30 to 19:00

None

CCTV at the stationYes
Station Accessibility
Step-free access

Step free access is available in parts of this station.

Step-free category B2 Station. Near-level access to Platform 2 (for trains towards Staines) via main entrance or side gate. Step-free access to Platform 1 (for trains towards London) via separate entrance from long footpath, and short ramp at approx 1:15 gradient. Step-free access between platforms is only via the street (approx 620m).

Ticket barriers and gatesNo
Accessible ticket machinesYes

All South Western railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loopYes
Ramp for train accessYes
Accessible ToiletsYes
Waiting roomsThere is no waiting room office at Ashford (Surrey)
Seating areaYes
Wheelchairs availableNo
Getting to and from the station
Accessible taxis hereNo
Impaired mobility set down/pick-up pointNo
Accessible spaces2
Accessible car park equipmentNo
Staff Help
Staff help available
Monday to Friday:06:30 to 10:30
Customer Help Points and Meeting PointYes
Helpline

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

ToiletsYes

The toilets are located in the Waiting Room. The National key toilets are located in the Waiting Room; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.

Accessible ToiletsYes
Baby ChangingNo
Waiting roomsThere is no waiting room office at Ashford (Surrey)
Seating areaYes
1st Class LoungeNo
Ashford Car Park
OperatorNone
Car Parking Availability
Spaces92
Accessible spaces2
Accessible car park equipmentNo
Car park CCTVNo
Parking charges
Note<p>RingGo Code 2036.</p><p>Hourly rate available from 1200 from RingGo ONLY.</p><p>Bank Holiday £3.00.</p><p>Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £9.00.</p><p><strong><u>Blue Badge parking</u></strong></p><p>Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.</p><p>Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.</p><p><a href="https://www.southwesternrailway.com/travelling-with-us/at-the-station/car-parking/blue-badge-registration" title="">Register for Complimentary Blue Badge Parking</a>.</p>
Daily£6.00
Annual£847.00
Sunday£3.00
Weekly£23.90
Monthly£84.70
Off_peak£3.00
Per_hour£1.00
Saturday£3.00
Three_monthly£254.10
Refreshment FacilitiesNo
ATM MachineNo
ShopsNo
Currency ExchangeNo
Pay PhonesYes
Public Wi-FiAvailable
Bicycle Storage
Spaces24

Car park

Type of StorageRacks,
ShelteredNo
CCTVNo
Bicycle Hire
Cycle Hire InformationThere are no cycle hire facilities at this station

Transport Links to and from Ashford (Surrey) Station

All you need to know about Ashford (Surrey)'s links with other modes of transport, including local bus services, taxis, care hire & more

Woodthorpe Road - London Transport bus stops

Information to plan your onward journey is available in a printable format here

Live Departures and arrivals from Ashford (Surrey) Station

Want to check the latest departures and arrivals into Ashford (Surrey) station? Find live information for the next trains departing and arriving at the station below.