Diss station
Station Road
Diss
Norfolk
IP22 4HN
Diss Station can be found on Station Road in Diss as shown on the map, and is operated by Greater Anglia.
Read on for more information about the facilities and help available at Diss Rail Station, connections for onwards travel, and live arrivals and departures information.
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Welcome to the charming station of Diss, nestled in the picturesque heart of Norfolk. This quaint yet bustling train station serves as a key junction on the line running between London and Norwich. Diss offers travelers a blend of historic atmosphere and modern convenience, making it an ideal starting point for your UK rail adventures. Let’s dive into the facilities, travel connections, and popular routes served by this delightful station.
Diss train station is equipped to meet the needs of all its passengers with a variety of services and amenities. For those purchasing or collecting tickets, the station has a ticket office with extensive opening hours and accessible ticket machines. Travelers can also gather information and seek assistance at the conveniently located help points and information office. With staff available from early morning to late evening, help is never far away.
For those who require it, the station is relatively accessible, with free step access to both platforms, though there is a longer route to Platform 2. Accessible facilities include ticket machines, toilets, and waiting areas. Meanwhile, car parking is ample with 261 spaces, including 14 designated accessible spots. However, cyclists should note that while bike storage is available, there are no hiring facilities.
Diss station is not just a stopover; it’s a gateway to exploring further afield. If your journey involves a rail replacement service, worry not, as buses conveniently pick up and drop off in the station car park. Whether you’re hopping on a local bus, hailing a taxi, or considering car hire, Diss offers various modes of transport to continue your trip hassle-free.
If you’re looking for travel inspiration, Diss connects you to numerous popular destinations. Hop aboard a train from Diss to London Liverpool Street for a taste of bustling city life, or travel to Norwich to explore the historic charm of Norfolk’s heart. For a seaside escape, why not head to Great Yarmouth or perhaps journey to Lowestoft? The station also provides convenient connections to travel to Stansted Airport and Gatwick Airport for your flight needs.
Whether you’re commuting, planning a day trip, or embarking on a holiday, Diss train station has much to offer both seasoned and new travelers. Its strategic position along key routes ensures a seamless travel experience, with all amenities on hand to support your journey. Plan your trip, purchase tickets, and let Diss be the start of your next rail adventure in the UK with ease and assurance.
| Ticket Office | |||||||
|---|---|---|---|---|---|---|---|
| Ticket Office Opening hours |
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| Ticket machines | Yes | ||||||
| Collect tickets bought online | Yes Collect tickets at the ticket machine | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Smartcards | |||||||
| Smartcards issued at this station | Yes | ||||||
| Smartcard validators | Yes | ||||||
| Information available from staff | Yes - from help point Yes - from information point Yes - from ticket office | ||||||
|---|---|---|---|---|---|---|---|
| Customer information | DepartureScreens Announcements | ||||||
| Staff help available |
| ||||||
| Customer help points | Yes | ||||||
| Customer services notes | Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. | ||||||
| Luggage storage | No | ||||||
| Lost property | None | ||||||
| CCTV at the station | Yes |
| Station Accessibility | |||||||
|---|---|---|---|---|---|---|---|
| Step-free access | Step free access is available in parts of this station. This station has step free access to both platforms. However, please note that it is a long walking route from the ticket office to Platform 2 (for trains towards Norwich) if you can't use the stepped footbridge between platforms. There is a shorter route via a barrow crossing across the track which can only be used with staff assistance, so please allow plenty of time for your journey. This station is a category B2 station according to ORR station classification system https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. | ||||||
| Ticket barriers and gates | No | ||||||
| Accessible ticket machines | Yes | ||||||
| Induction loop | Yes | ||||||
| Ramp for train access | Yes | ||||||
| Accessible Toilets | Yes | ||||||
| Waiting rooms |
The main waiting room is located in the station building on Platform 1 (for trains towards London). There is another waiting room on Platform 2 (for trains towards Norwich), and this is available for customers to use between the hours of 05:30-19:00 Monday to Friday, 05:30-19:30 on Saturday's, and 07:30-19:30 on Sunday's. | ||||||
| Seating area | Yes | ||||||
| Wheelchairs available | Yes | ||||||
| Getting to and from the station | |||||||
| Accessible taxis here | No | ||||||
| Impaired mobility set down/pick-up point | No | ||||||
| Accessible spaces | 14 | ||||||
| Accessible car park equipment | True None | ||||||
| Staff Help | |||||||
| Staff help available |
| ||||||
| Customer Help Points and Meeting Point | Yes | ||||||
| Helpline | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. | ||||||
| Toilets | Yes The male and the female toilets are located in the station building and can be accessed from Platform 1 (for trains towards London). An accessible toilet is available via the waiting room on Platform 1, for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:30 - 19:30Saturday 05:30 - 19:30Sunday 07:30 - 19:30 |
|---|---|
| Accessible Toilets | Yes |
| Baby Changing | Yes |
| Waiting rooms |
The main waiting room is located in the station building on Platform 1 (for trains towards London). There is another waiting room on Platform 2 (for trains towards Norwich), and this is available for customers to use between the hours of 05:30-19:00 Monday to Friday, 05:30-19:30 on Saturday's, and 07:30-19:30 on Sunday's. | ||||||
|---|---|---|---|---|---|---|---|
| Seating area | Yes | ||||||
| 1st Class Lounge | No |
| Station Car Park | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operator | National Car Parks Ltd | ||||||||||||||||||||
| Car Parking Availability |
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| Spaces | 261 | ||||||||||||||||||||
| Accessible spaces | 14 | ||||||||||||||||||||
| Accessible car park equipment | Yes | ||||||||||||||||||||
| Car park CCTV | Yes | ||||||||||||||||||||
| Parking charges |
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| Refreshment Facilities | Available Coffeelink |
|---|---|
| ATM Machine | No |
| Shops | No |
| Currency Exchange | No |
| Pay Phones | Yes |
|---|---|
| Public Wi-Fi | Available |
| Bicycle Storage | |
|---|---|
| Spaces | 20 There are 5 cycle stands located under the footbridge steps on Platform 1 (for trains towards London), as well as 5 cycle stands under the footbridge steps on Platform 2 (for trains towards Norwich). |
| Type of Storage | Stands, |
| Sheltered | Yes |
| CCTV | No |
| Bicycle Hire | |
| Cycle Hire Information | There are no cycle hire facilities at this station |
Rail replacement bus services pick up and drop off in the station car park. |
| Arriving from | Train | Arrival Time | Platform | Status |
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| Going to | Train | Departure Time | Platform | Status |
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